Booking guide

How to book a bus ticket online

Booking a Tarzan Anurag Bus ticket takes about five minutes: search your route and date, choose your boarding and dropping points, pick a seat, pay online and download the QR e-ticket. Each step is explained below.

Booking steps

  1. 1

    Search for a bus

    On the home page enter your boarding city, destination city and travel date, then search. Only buses actually scheduled for that date are shown, each with the journey date, departure and arrival time, bus type, available seats and starting fare.

  2. 2

    Choose boarding and dropping points

    Open a departure and pick your boarding point and dropping point from the stops served on that route. The fare is recalculated for the exact point-to-point segment you select, so you only pay for the distance you travel.

  3. 3

    Select your seat

    Pick seats on the live seat map. Seats already booked or held by another passenger are shown as unavailable in real time. Up to 6 seats can be booked in one transaction, and your chosen seats are held for 8 minutes while you finish payment.

  4. 4

    Enter passenger details

    Add each passenger's name, age and gender along with a mobile number and email address for the ticket. Signed-in customers can reuse saved passengers with one tap.

  5. 5

    Pay securely online

    Pay by UPI, credit card, debit card, netbanking or wallet through Razorpay. Applicable GST is included in the total shown before you pay, and card or UPI credentials are never stored by us.

  6. 6

    Get your e-ticket

    As soon as the payment is verified on our server, the booking is confirmed, the seat is permanently blocked and a QR e-ticket with your PNR is issued. It appears under My Bookings and can be downloaded as a PDF; a confirmation is also sent by SMS and email.

Answers to common booking questions

How do I book a bus ticket on Tarzan Anurag Bus?

Search your route and travel date on the home page, choose a departure, select your boarding point, dropping point and seats, enter passenger details and pay online. The QR e-ticket is issued immediately after the payment is verified.

How can I search for a bus?

Use the search form on the home page: from city, to city and journey date. Results list every scheduled bus for that exact date with departure and arrival times, boarding and dropping options, seats available and fare.

How can I select a seat?

Open a departure to see the live seat map. Green seats are available, greyed seats are already taken. Tap a seat to add it to your booking; you can book up to 6 seats at once.

How can I pay for my ticket?

Payments are handled by Razorpay and support UPI, credit and debit cards, netbanking and wallets. The total shown at checkout already includes applicable GST.

How can I cancel my booking?

Open My Bookings, select the trip and choose Cancel booking. The exact refund and cancellation charge are shown before you confirm, and the seat is released for other passengers as soon as the cancellation is recorded.

What is the cancellation and refund policy?

Cancelling more than 24 hours before the scheduled departure refunds 50% of the ticket amount (50% cancellation charge). Cancelling 24 hours or less before departure, including exactly 24 hours, refunds 25% (75% cancellation charge). Refunds are credited to the original payment method, usually within 5–7 business days.

How can I check my booking?

Sign in and open My Bookings. Every confirmed ticket shows the PNR, journey date, boarding and dropping points, seat numbers, fare paid and a downloadable QR e-ticket.

What happens if my payment fails?

A failed, cancelled or abandoned payment never becomes a confirmed booking and never blocks the seat permanently — the temporary hold expires and the seat returns to the seat map. If money was debited without a ticket being issued, the amount is reconciled by the payment gateway and reversed by your bank, normally within 5–7 business days.

What details or documents do I need?

To book you need passenger names, age and gender plus a mobile number and email address. To travel, carry a valid government photo ID (Aadhaar, driving licence, voter ID or passport) matching the lead passenger name, along with the e-ticket on your phone.

How does online bus booking work?

Schedules published by the operator are searched by date and route; the seat you pick is locked temporarily, payment is verified on the server, and only then is the booking confirmed, the seat blocked and the ticket issued. No printed ticket is needed.

What routes are available?

All live intercity routes are listed on the bus routes page, each with its own page showing timings, distance, travel time, fares and boarding points.

What are the boarding and dropping points?

Boarding and dropping points differ by route and are listed on each route page and against each departure in search results. Your confirmed points are printed on the e-ticket; please reach the boarding point 15 minutes before departure.

How can passengers contact support?

Call or WhatsApp +91 94526 34995, or use the contact form on the contact page. Support replies to messages within 24 hours, every day of the week.